Zermo1. Scope and who we are
This Policy applies to zermobrands.com, company inquiry and contact forms, ZermoBrands services, product and partnership inquiries, support interactions, and related commercial operations.
ZermoBrands is operated by Zermo Brands LLC, a New Jersey limited liability company. In this Policy, "ZermoBrands," "Zermo Brands," "we," "us," and "our" refer to Zermo Brands LLC.
Some ZermoBrands products or services may have product-specific privacy notices or agreements. If those product-specific terms conflict with this Policy for that product, the product-specific terms control for that product.
2. Data we collect
Website and inquiry data
When you submit an inquiry, email us, or otherwise contact ZermoBrands, we collect the information you choose to provide, such as name, company, email, project type, message, and related business context. We also collect basic request metadata such as IP address, user-agent string, timestamps, source path, and error information so we can operate and protect the site.
Client, partner, and product data
If you work with us on a service, product, partnership, campaign, cloud project, software project, or other commercial engagement, we may process contact details, company details, project materials, requirements, proposals, statements of work, billing information, support messages, operational records, and other information needed to provide the work.
Product account data
For products operated by Zermo Brands LLC, we may process account, authentication, usage, support, integration, and customer-submitted data as needed to provide the applicable product. Product-specific notices may provide more detail for those services.
We do not knowingly collect personal information from children under 16. ZermoBrands is a business-facing company and does not target personal, family, or household use.
3. How we use data
We use personal information to:
- respond to inquiries, proposals, support requests, and business communications;
- evaluate, plan, price, deliver, operate, support, and improve services and products;
- manage customer, vendor, partner, investor, and supplier relationships;
- operate, troubleshoot, secure, and improve our websites and systems;
- send administrative, service, security, billing, and project communications;
- detect and prevent fraud, abuse, unauthorized access, and security incidents;
- comply with legal, tax, accounting, contractual, and regulatory obligations.
Where privacy laws such as the GDPR apply, our legal bases may include performance of a contract, legitimate interests, consent, and legal obligations.
5. Retention
We keep personal information only as long as reasonably needed for the purposes described in this Policy, unless a longer period is required for legal, tax, accounting, security, dispute-resolution, or contractual reasons.
- Inquiry and contact records are kept while needed to respond, follow up, and maintain business records.
- Client, project, and product records are kept for the life of the relationship and a reasonable period afterward.
- Operational logs are typically kept only as long as needed for security, troubleshooting, and reliability.
6. Security
We use administrative, technical, and organizational safeguards designed to protect personal information. These may include access controls, TLS, account separation, encrypted secrets where appropriate, least-privilege operational practices, audit logging, backup practices, and vendor review for sensitive systems.
No system is perfectly secure. If we learn of a security incident affecting personal information, we will notify affected parties as required by law and applicable agreements.
8. Your rights
Depending on where you live, including New Jersey and other U.S. states with privacy laws, you may have rights to confirm whether we process your personal information; access, correct, delete, or receive a copy of personal information; opt out of sale, targeted advertising, or certain profiling where applicable; object to or restrict certain processing; withdraw consent where processing is based on consent; appeal certain decisions; and complain to a privacy authority.
California residents may have rights under the CCPA/CPRA, including the right to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information where applicable, and be free from discrimination for exercising privacy rights. We do not sell or share personal information as those terms are used in California privacy law.
To exercise a right over information Zermo Brands LLC controls, email info@zermobrands.com. We may need to verify your identity and authority before responding. If we deny a request and applicable law gives you a right to appeal, reply to our decision or email us with "Privacy Appeal" in the subject line.
9. International transfers
Zermo Brands LLC is operated from the United States, and our systems are primarily hosted in the United States. If you access our websites, services, or products from outside the United States, your information may be processed in the United States. Where required, we use appropriate transfer safeguards such as standard contractual clauses or equivalent mechanisms.
10. Changes to this Policy
We may update this Policy from time to time. If we make a material change, we will provide reasonable notice by posting the updated Policy, emailing account contacts, or providing product-specific notice where appropriate.
11. Contact
Questions or requests can be sent to:
Zermo Brands LLC
info@zermobrands.com
971 US Highway 202N, Ste R
Branchburg, NJ 08876